It would be helpful for us to be able to include some of our company information in the email, in place of or in addition to the sign off by the Bentley team.

The emails come from "sensemetrics notifications@sensemetrics.com". There has been some confusion with respect to this as the platform is called iTwin in this instance. I understand this is probably due to the sensemetrics backend being used for e...

It would be nice to have some control over the subject line for automated emails being sent out, as this can aide in filtering emails for our clients.

Sensor observation times are included in the emails with the timezone of PST. These should be reported with respect to the project time zone, EST or EDT depending on whether we are currently in Standard or Daylight time.

The current way of setting up alerts is labour intensive if multiple alert levels are required for individual sensors. Instead of having an alert entry set up for each alert level (low, moderate, high, critical), it would be significantly less wor...

allow the option to have variable alerting options. right now you can only alert off one or two readings. we need a drop down to select the amount of readings to trigger off of

This gives the abilty to reproduce a past report or selected date range of interest.

Currently, all data alert emails show trigger timestamp in PST. As clients are referring to these emails to know when alert thresholds have been exceeded it is important to show trigger times in the timezone of the asset.

Certain sensors like Shape Arrays and tilt beams could benefit from a more complex sensor mapping 3D visualization. Vertical Shape arrays could read the segment configuration and display the sensor segments in the subsurface (even better if displa...

iTwin user training should be offered much like the sensemetrics user trainings that were offered in the past. This training would help users to understand the workflows and what all the buttons do/what the functionality is of the platform.